Privacy Policy for BathKitchenLondon.com
Last Updated: June 2, 2025
At Bath|Kitchen Renovation Ltd, we prioritize your privacy. This Privacy Policy explains how we collect, use, share, and protect your data when you visit https://bathkitchenlondon.com or use our bathroom and kitchen renovation services. By using our website, you agree to these practices.
Who We Are
We are Bath|Kitchen Renovation Ltd, a UK-based company offering bathroom and kitchen design, installation, and renovation services. Our website is https://bathkitchenlondon.com. Contact us at info@bathkitchenlondon.com for privacy inquiries.
Information We Collect
We collect data to provide and improve our services:
- Contact Forms: Your name, email, and project details when you request a quote or consultation.
- Comments: Data from comment forms, IP address, and browser details for spam detection.
- Accounts: Name, email, and preferences if you register for an account.
- Cookies: Save comment details (one year), login info (two days, or two weeks if “Remember Me” is selected), or editing data (one day). A temporary cookie checks browser support and is discarded when you close your browser.
- Usage Data: Anonymized data on website interactions (e.g., pages visited).
- Media: Avoid uploading images with EXIF GPS data, as others may extract location information.
- Gravatar: An anonymized email hash may be sent to Gravatar for comment profile pictures (see https://automattic.com/privacy/).
How We Use Your Data
We use your data to:
- Respond to inquiries and provide renovation services.
- Manage accounts and track projects.
- Improve our website and detect spam.
- Meet legal obligations.
Cookies
Cookies enhance your experience:
- Comment cookies save your details for one year (optional).
- Login cookies store details for two days (or two weeks with “Remember Me”).
- Editing cookies save post IDs for one day.
- You can disable cookies in your browser, but this may affect functionality.
Embedded Content
Embedded content (e.g., videos, images) from other websites may collect data or use cookies as if you visited those sites. We are not responsible for their practices.
Data Sharing
We share data with:
- Contractors or suppliers for your project (only necessary data).
- Authorities when required by law.
- Password reset emails include your IP address.
Data Retention
- Comments are kept indefinitely for moderation.
- Account data is stored while active.
- Contact form data is retained for two years unless you request deletion.
- Anonymized usage data may be kept indefinitely.
Your Rights
Under UK GDPR, you can:
- Access, correct, or delete your data (except data required for legal purposes).
- Object to certain data uses.
- Request an exported data file.
Email info@bathkitchenlondon.com to exercise these rights. We respond within 30 days.
Data Destinations
Comments may be checked by automated spam detection services. Data is processed in compliance with UK GDPR.
Security
We use encryption and secure servers to protect your data, but no system is 100% secure.
Policy Updates
We may update this policy, with changes posted here. Check back regularly.
Contact Us
Email: info@bathkitchenlondon.com
